Refund and Returns Policy

Thank you for shopping at Shri Vishvalaya. We take great pride in the quality of our sarees and ethnic wear. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Returns & Exchanges

  • Each piece is uniquely crafted and customized to your size and preferences; returns are not accepted.
  • If your product arrives damaged, notify us within 24 hours of delivery.
  • Provide a clear, unedited unpacking video from the moment you open the package for exchange requests.
  • No Cash Refund Available, Only Exchanges are offered for damaged items. Choose the same item or another product of equal value.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Items purchased during Clearance Sales or special discount events.

  • Customized or altered clothing (e.g., blouses stitched to size or hemmed sarees).

  • Damages caused by improper washing or handling after purchase.

3. Exchange Process

  • Online: Contact us at Mobile: +91 78679 53369 with your order number and photos of the product. Once approved, you can ship the item back to us.

4. Refunds

  • Product Defects: If you receive a damaged or defective item, we will offer a full refund or a free replacement.

  • Change of Mind: For non-defective returns, we typically offer an Exchange for another item of equal value.

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10-15 business days.

5. Shipping Costs

  • You will be responsible for paying your own shipping costs for returning your item unless the return is due to a mistake on our part (wrong item sent or defective product).

  • Shipping costs are non-refundable.

6. Contact Us

For any questions related to refunds and returns, please reach out to us: